Audionutz

I live just outside of Woodland and have passed Audionutz for years. I had checked out their web site and assumed that they dealt with higher-end car audio and specialized in those powerful amplified systems with huge subwoofers. In the past I had always just gone to Best Buy and had their Geek Squad install my car audio since I didn't require all of that "high end" stuff but the Woodland Best Buy's car audio section is abysmal. I wanted to upgrade the basic stock radio in my Nissan pickup truck and certainly didn't need "high end" equipment. I just wanted a reasonably decent sound system with Bluetooth so I could use my iPhone with it and I wanted XM/Sirius. So, on a whim, I went into Audionutz and checked it out. I'm really glad that I did! I talked to one of the guys there and explained that I needed some lower-end audio equipment and asked if they had any. He said that they could sell and install a good system for a reasonable price. We then talked audio. He was very knowledgeable and showed me some options after I told him what kind of sound system I wanted. I felt no pressure. He simply described the equipment and what he thought would work best for me within my budget. I chose the system that I wanted with one addition that he suggested: and amplifier. I was leery of the idea of getting an amplifier at first because it seemed to be overkill for what I thought I needed. He explained why he though it was a good idea but didn't pressure me. I set up an appointment to get the system installed. The installation was perfect. The system looks great. There was no sign that the truck didn't come with it. The result is a sound system that is so good that I find excuses to go for a drive just to listen to it. The sound quality is impressive. I am extremely pleased with it, and I am very thankful that I got good advice and took it. Customer Service I explained above how knowledgeable and low key the sale and installation went. I didn't get the ersatz happy customer service that you often get these days. I got low-key, help from somebody who was quite knowledgeable and seemed to genuinely want to get me the system I wanted. About a month after installation, I called because I was getting an error from the satellite radio about the antenna. They took my info and told me to bring it in so they could look at it. I did and they fixed it free of charge. No hassles and no fuss: just good customer service supporting the product and their installation. This week, I got a CD stuck by my own error (stupidity?). I called and asked if they could remove it. They told me to drop by so that they could look at it. I did and Jerome told me that he would need to remove it from my dash. Of course, I told him I would pay him for it since it was my error. We scheduled an appointment for the next day. I showed up and Jerome recovered the CD. I asked how much and I was told "nothing." This is unbelievably good customer service that is very rare these days. They have a customer for life now. I highly recommend giving this shop a call or just drop in. Their hours are on their web site.