As long as Etsy has been offering Shipsurance, I have been using them, and I never had to file a claim until very recently. ...During the process, Emma was so helpful (above and beyond!), and they paid the claim shockingly fast!! Delighted with their service!!
I have been using Assurant and Shipsurance as my shipping insurance for several years. The service is always professional. All of my questions are answered in a timely manner. I highly recommend this company.