Anytime Fitness Chico

I love this gym! It is the cleanest gym that I have ever worked out at and the staff are amazing. I've previously lived in LA, where I frequently worked out at Crunch Gym, LA fitness, and a couple other small joints around my area. Although this gym is small, there is never that many people in there that would ruin your workout. I workout 6 days a week and always can find a spot to lift and jump rope in-between sets. I really appreciate how they provide towels for sweat and a many bottles of disinfectant to clean the equipment with. At Crunch Fitness, they started charging you monthly just to have a small towel. Cleanliness of a gym I believe is extremely important. I once got a flesh eating bacteria on my hands and neck from other gyms. It cost quite a pretty penny for a poor college student to deal with. I recommend this gym to everyone I meet who is looking for a great place to workout.

The facility itself is great and I've always experience excellent and friendly service from staff, until today. After seeing an unexpected charge for my gym membership this month I called owner Jason Allen to request a refund. He became very upset and refused to refund me the overcharged amount stating, "some people pay $70 to come to this gym". After a heated discussion about why I should be reimbursed, I kindly asked to speak to his wife and co-owner Maria. He refused to let me speak with her stating, "she's not the owner, I am!" After informing him he was being unprofessional and stating I wanted to cancel the additional two gym memberships he became even more upset stating he could not find my name on any of the accounts and could not help me. After attempting to mediate the situation he finally yelled at me and told me to call in an hour and speak with Maria before hanging up on me. Maria called me two minutes later apologizing for his behavior stating, "it hasn't been a good day for him". Needless to say I will not be going back to Anytime Fitness and have cancelled my gym memberships. I will make sure to inform fellow co-workers and friends about my experience with owner Jason Allen. I encourage people to look at their bank statements to make sure they are not being overcharged and hope Jason isn't having "a bad day" when you call.