Cheap wannabe bank with fake tellers and difficult to use machine kiosks just to talk to a "tv teller". Go to a real bank and avoid the fustration of not knowing when a tv teller will talk to you. I don't understand why anyone would give this place high reviews unless they have never been to competing banks. I have accounts in several banks and other credit unions, altura's use of fake tv tellers is the worst. I prefer talking to a real person and knowing I am valued, instead of having to stand in front of a machine with a tv screen, having to have previous training on how to use it or even just to get the attention of the tv teller. Altura also has more fees than even banks, which was suppose to be what credit unions were against. Other credit unions like arrowhead, schools first, and the others in the same union, are 1,000x better than Altura, and no fees. Altura also has many hook and switch deals requiring a direct deposit. If you happen to lose your job and lose the direct deposit, Altura will add insult to injury and increase your interest rates on loans you might have. Even if you add the direct deposit back, you won't get the original promised rate anymore. Go with Arrowhead or Schools First, much much better, and REAL people tellers!
Cheap wannabe bank with fake tellers and difficult to use machine kiosks just to talk to a "tv teller". Go to a real bank and avoid the fustration of not knowing when a tv teller will talk to you. I don't understand why anyone would give this place high reviews unless they have never been to competing banks. I have accounts in several banks and other credit unions, altura's use of fake tv tellers is the worst. I prefer talking to a real person and knowing I am valued, instead of having to stand in front of a machine with a tv screen, having to have previous training on how to use it or even just to get the attention of the tv teller. Altura also has more fees than even banks, which was suppose to be what credit unions were against. Other credit unions like arrowhead, schools first, and the others in the same union, are 1,000x better than Altura, and no fees. Altura also has many hook and switch deals requiring a direct deposit. If you happen to lose your job and lose the direct deposit, Altura will add insult to injury and increase your interest rates on loans you might have. Even if you add the direct deposit back, you won't get the original promised rate anymore. Go with Arrowhead or Schools First, much much better, and REAL people tellers!