This aamco is under new management and new ownership and is worse than it was before. I have lived in chino for 31 years and my experience was horrible, I should have gone with my gut, stay away go to other local actual transmission shops, and if you still are considering using them google aamco take a look at how many lawsuits and horrible cases they have against them unfortunately I got hooked by the radio commercials and big name brand and had to find out the hard way please read this than stay away.
I had my transmission rebuilt june of last year for 1900 dollars at a discounted rate due to a referral fee still over priced, with a 1 year warranty, I was told I could not receive an extended warranty due to my vehicle being 4 wheel drive, but was offered an 18 month warranty after the transmission went out the third time at exactly a year, for an additional 1500 dollars because I was 3000 miles over the 12 month 12000 mile warranty, even though the transmission had gone out within the warranty period 5 months after the first time it was rebuilt, the manager at that time Mike was very helpful and professional and restored what little faith in this nationwide brand that I had thinking ok this time it was rebuilt right, but no it goes out the third time at exactly a year and of course mike is no longer with them and new management and new ownership. Now they are claiming negligence on my part and giving me a new diagnostic as of why, which should have been found the first, or second time, and a written diagnostic should have been giving those times just like it was this time, but no now they want me to pay an additional 15000 with an 18 month warranty which wasn't offered the first or second time, or 1000 with no warranty I asked for a 1000 with a 12 month warranty seems how the thing went out three times in a year and they said no, which tells me they have no clue what they're doing because people go to aamco for the warranty and supposed transmission expertise, or I was offered for them to put in a used transmission, what kind of transmission specialist offers a used transmission that hasn't been rebuilt, and or won't budge or help to make things right on a transmission that went out 3 times within a year with barely 3000 miles over, ones that don't believe in their craft, ones that don't take pride in their work, and ones that don't care about there customers or their customer's vehicles, ones that won't do whatever it takes to fix something they should have fixed multiple times, and make it right, just ones that care about the all mighty dollar burn em and turn em. I contacted corporate no help also please please save yourself some money and headaches and wondering if maybe they did their job the right way the first time, don't go with this big name brand because that's all they are. Do your Homework first wish i would have and i normally do.
This aamco is under new management and new ownership and is worse than it was before. I have lived in chino for 31 years and my experience was horrible, I should have gone with my gut, stay away go to other local actual transmission shops, and if you still are considering using them google aamco take a look at how many lawsuits and horrible cases they have against them unfortunately I got hooked by the radio commercials and big name brand and had to find out the hard way please read this than stay away. I had my transmission rebuilt june of last year for 1900 dollars at a discounted rate due to a referral fee still over priced, with a 1 year warranty, I was told I could not receive an extended warranty due to my vehicle being 4 wheel drive, but was offered an 18 month warranty after the transmission went out the third time at exactly a year, for an additional 1500 dollars because I was 3000 miles over the 12 month 12000 mile warranty, even though the transmission had gone out within the warranty period 5 months after the first time it was rebuilt, the manager at that time Mike was very helpful and professional and restored what little faith in this nationwide brand that I had thinking ok this time it was rebuilt right, but no it goes out the third time at exactly a year and of course mike is no longer with them and new management and new ownership. Now they are claiming negligence on my part and giving me a new diagnostic as of why, which should have been found the first, or second time, and a written diagnostic should have been giving those times just like it was this time, but no now they want me to pay an additional 15000 with an 18 month warranty which wasn't offered the first or second time, or 1000 with no warranty I asked for a 1000 with a 12 month warranty seems how the thing went out three times in a year and they said no, which tells me they have no clue what they're doing because people go to aamco for the warranty and supposed transmission expertise, or I was offered for them to put in a used transmission, what kind of transmission specialist offers a used transmission that hasn't been rebuilt, and or won't budge or help to make things right on a transmission that went out 3 times within a year with barely 3000 miles over, ones that don't believe in their craft, ones that don't take pride in their work, and ones that don't care about there customers or their customer's vehicles, ones that won't do whatever it takes to fix something they should have fixed multiple times, and make it right, just ones that care about the all mighty dollar burn em and turn em. I contacted corporate no help also please please save yourself some money and headaches and wondering if maybe they did their job the right way the first time, don't go with this big name brand because that's all they are. Do your Homework first wish i would have and i normally do.