Caveat Emptor!!!
My adult children sprang for a ‘58 Barolo to celebrate my 60th.
Upon receipt, it went straight into my cellar, and 3 weeks later we opened it while together celebrating Easter. Although the wine’s having turned (gone bad) was not disputable, Aabalat refused to take responsibility. Not even store credit was offered as “They don’t stand behind their wines”.
If we’d ordered the same bottle at a restaurant we certainly would not have been expected to pay for it... not sure why Aabalat feels they bear no responsibility for having sold a bad bottle of wine?
I offered to provide both videos of the bottle being opened with the cork crumbling and photos of the brown wine in a clear decanter... they had no interest.
Lesson learned!
Caveat Emptor!!! My adult children sprang for a ‘58 Barolo to celebrate my 60th. Upon receipt, it went straight into my cellar, and 3 weeks later we opened it while together celebrating Easter. Although the wine’s having turned (gone bad) was not disputable, Aabalat refused to take responsibility. Not even store credit was offered as “They don’t stand behind their wines”. If we’d ordered the same bottle at a restaurant we certainly would not have been expected to pay for it... not sure why Aabalat feels they bear no responsibility for having sold a bad bottle of wine? I offered to provide both videos of the bottle being opened with the cork crumbling and photos of the brown wine in a clear decanter... they had no interest. Lesson learned!